Send the product and door details.
Tell us what you bought and share the door material, approximate thickness, opening direction, and current hardware.
Installation support
One place to arrange the right fit.
Choose your Toss Smart entry product, see what the installer needs, and send one installation request.
- Door fit checked first
- Product-specific installation
- Setup and handover
Choose the product
Two products. One installation team.
Both paths stay on this page. Pick the product you own to see the relevant door details and installation scope.
01 / Digital Lock
Full smart-entry installation
For entrance doors that require a mortise, lock body, access setup, and fallback testing.
View Digital Lock requirements ↓02 / Door Handle
Compact smart-handle installation
For compatible internal, office, or selected entrance doors using the compact handle format.
View Door Handle requirements ↓What happens next
Checked before it is fitted.
A few useful details before the appointment reduce surprises at the door.
Let the team check likely fit.
Support reviews the information, confirms the next step, and requests clearer photos only when needed.
Fit, configure, and test.
The installer aligns the hardware, enrols access methods, tests the fallback, and explains everyday use.
Digital Lock installation01 / Digital LockRequest Digital Lock installation
For complete entrance security.
The Digital Lock installation includes the lock body, mortise, handle alignment, access setup, and a final fallback check.
Share before scheduling
- Door material and approximate thickness
- Photos of the door face, edge, and current lock
- Opening direction and handle side
- Product or order reference
At the appointment
- Fit and alignment are checked at the door
- Lock and mortise are installed
- Fingerprint, PIN, and RFID card access are set up
- Mechanical key access is tested
Door Handle installation02 / Door HandleRequest Door Handle installation
For fast, compact access.
The Door Handle installation focuses on latch and spindle fit, handle orientation, access setup, and smooth everyday operation.
Share before scheduling
- Door material and approximate thickness
- Photos of both faces, the edge, and current handle
- Opening direction and handle side
- Product or order reference
At the appointment
- Latch, spindle, and handle position are checked
- The handle is fitted and aligned
- Fingerprint, PIN, and card access are set up
- Mechanical fallback and closing action are tested
One shared request
Tell us what is waiting at the door.
Select the product, add the order reference if you have it, and describe the door. The team can then confirm the information needed before arranging the visit.
Before you submit
Prefer email? support@tosssmart.comDo not include PINs, fingerprints, passwords, key photos, or other access credentials.